Customer Service

Here you will find answers to your questions about shopping at our online store, your order, payment options and more. Simply select from the categories below for you complete information.

  • Checkout

    When you are ready to complete your purchase, simply go to Checkout and follow these steps to place your order: Read More

  • FAQs

    Many of our customers have the the same questions and concerns regarding orders, the capturing and storage of personal information, shipping methods and shipping charges. Here is a list of the most common questions and answers provided for customers. Read More

  • Opening An Account

    Opening an account is easy. You may create an account at any time by clicking the "My Account" hyperlink in the header or when you place an order, you will be prompted to log in with your email address and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive emails about your order. Read More

  • Valid Payment Methods

    Payment for all goods must be made by credit or debit card. We accept payment with: Visa, MasterCard, American Express and Discover. Read More

  • Privacy Policy

    MGBW Privacy Policy Read More

  • Information About Returns

    Customer Service Returns page COPY of our-returns Read More

  • Security Policy

    mgbwhome SSL Security privacy Read More

  • Information About Shipping

    We shall endeavour to dispatch the goods to you as soon as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you by email), normally within 2 working days or less if the goods are in stock, and in any event within 30 days beginning on the day after you place your order. - COPY Of Our-Shipping Page Read More

  • Terms & Conditions of Sale

    Terms and Conditions for Customer Service page. MGBWHOME COPY of terms Read More

  • Managing Your Account

    Your email address serves as a convenient way to receive important information about your order and serves as your Demandware account identification. Your account stores information such as order history and your billing and shipping address. It also offers you the ability to track your order(s). The password assures that only you have access to your account information. Read More