If purchased at one of our retail stores please contact the store directly as they will be happy to continue to assist.
FIND A SIGNATURE STORE ›
If you have any questions or need help with your account, you may Contact Us to assist you.
Customer Service
Monday to Friday
8 AM to 5 PM EST
Web purchases and other inquiries please contact:
FREE IN-HOME DELIVERY
Now through 11:59 PM EST 7/6/2020, MG+BW Comfort Club members enjoy free in-home delivery with purchases subtotaling $2,500 or more.
WAREHOUSE SALE
Comfort Club members save 50% on select final sale items. Members must be logged in to receive discount. Price as shown.
PURCHASE NOW, PAY LATER
Now through 11:59 PM EST 7/6/2020, MG+BW Comfort Club members enjoy 36 months, 0% financing on purchases made with their MG+BW credit card with a subtotal of $2,500 or more. Subject to credit approval. Minimum monthly payments required. We reserve the right to discontinue or alter the terms of this offer any time. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms.
THE BEDROOM EVENT
Now through 11:59 PM EST 7/12/2020, MG+BW Comfort Club members enjoy 30% off non-member pricing on everything for the bedroom, including in-stock and custom upholstery, dressers and chests, nightstands, mattresses, linens, rugs, drapery, lighting, décor and accessories; and 25% off non-member prices on all other items. Members must be logged in to receive special member pricing. Price as shown. Excludes online sale items and custom upholstery in Kravet fabrics. Taxes, shipping and handling fees are excluded from any discount. No adjustments to prior purchases or purchases made after the end of this promotion. Offer subject to change. Void where prohibited.
MG+BW COMFORT CLUB
For $100 annual fee, members enjoy 25% off regular price merchandise, every day (excluding clearance events/final sale merchandise), complimentary in-home design services (within 50 miles of nearest Signature Store in the 48 contiguous States), concierge services to assist with orders, after-hours appointments for convenience, preferred financing options (subject to approval), invitations to in-store events, exclusive access to clearance events, and installation support upon request. Comfort club prices are as marked. For online purchases, Comfort Club members must sign in to receive savings. Other terms and conditions apply.
WE’VE REOPENED STORES WITH CARE AND CONCERN
Here’s what we are doing to help ensure the safety and comfort of our customers and employees as we take next steps. If you have additional questions, contact us by phone at 1.855.730.9999, by email at consumerinquiry@mgbwhome.com, or via Live Chat on our website.
Is my local Signature Store open?We've started to re-open open our Signature Stores in keeping with federal, state, and local guidelines. Because guidelines vary according to location, some stores are operating under modified hours, or are open for curbside pickup only. Visit our Store Locations page for up-to-date and detailed information.
What safety precautions are you taking in stores?Each of our stores have been deep-cleaned, sanitized and disinfected prior to reopening. The following measures will be taken daily:
Yes. We are currently providing full-service, white glove delivery in all Signature Store markets. Contact your store, or customer care at 1.855.730.9999 for delivery details. Most in-stock items will ship from our factory within 10 days of ordering.
What safety precautions are your delivery teams taking?We utilize third party delivery services, which are doing the following:
We continue to offer complimentary virtual design services for projects of any size. Our designers are available via phone, email, or virtual appointment. To connect with a designer, call 1.855.730.9999, contact your local store, or email virtualinhome@mgbwhome.com.
Is your factory making protective equipment for front-line healthcare workers?Thanks to our incredible team of sewers and factory employees, we are making non-surgical masks and gowns for workers on the front lines. As a home furnishings brand that has been socially minded since 1989, we want to do our part and use our manufacturing facility and resources to make protection for those courageously fighting this virus.
