If purchased at one of our retail stores please contact the store directly as they will be happy to continue to assist.
FIND A SIGNATURE STORE ›
If you have any questions or need help with your account, you may Contact Us to assist you.
Customer Service
Monday to Friday
8 AM to 5 PM EST
Web purchases and other inquiries please contact:
To order swatches, Fill out the form on our request a swatch page or contact your local Mitchell Gold + Bob Williams showroom – the shipping is free.
FREE SHIPPING ON ALL BEDDING:
MG+BW Comfort Club members enjoy free delivery on all bed linens in stores and online. Members must be logged in to receive free shipping on products included in the offer. Offer cannot be applied to previous purchases and is subject to change at any time. Additional exclusions may apply. Offer not valid at our Outlet locations. Free shipping only applies to US deliveries made within the contiguous 48 states.
PURCHASE NOW, PAY LATER
MG+BW Comfort Club members enjoy 24 months 0% financing on MG+BW credit card purchases in store and online on purchases of $3000 or more. Non-members enjoy 12 months, 0% financing on purchases made with their MG+BW credit card, in stores and online. Subject to credit approval. Minimum monthly payments required. We reserve the right to discontinue or alter the terms of this offer any time. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Offer not valid at our Outlet locations.
MG+BW COMFORT CLUB
For $100 annual fee, members enjoy 25% off regular price merchandise, every day (excluding clearance events/final sale merchandise), complimentary virtual and in-home design services (within 50 miles of nearest Signature Store in the 48 contiguous States), concierge services to assist with orders, after-hours appointments for convenience, preferred financing options (subject to approval), invitations to special events (in store and virtually), exclusive access to clearance events, white glove in-home delivery, and installation support upon request. Comfort club prices are as marked. For online purchases, Comfort Club members must sign in to receive savings. Membership only available to residents of the contiguous United States. Other terms and conditions apply.
THE BEDROOM EVENT:
Now through 11:59 PM EST 2/7/2021, MG+BW Comfort Club members enjoy 30% off non-member pricing on orders subtotaling $3,000 or more on select beds, nightstands, bedding, mattresses, rugs, wall art, drapery and lighting; New arrivals are excluded from sale. 25% off non-member prices on all other items. Members must be logged in to receive special member pricing. Price as shown. Excludes online sale items and custom upholstery in Kravet fabrics. Taxes, shipping and handling fees are excluded from any discount. No adjustments to prior purchases or purchases made after the end of this promotion. Offer subject to change. Offer not valid at our Outlet locations. Void where prohibited.
FREE SHIPPING ON ALL BEDDING:
Now through 11:59 PM EST 2/7/2021, MG+BW Comfort Club members enjoy free delivery on all bed linens in stores and online. Members must be logged in to receive free shipping on products included in the offer. Offer cannot be applied to previous purchases and is subject to change at any time. Additional exclusions may apply. Offer not valid at our Outlet locations. Free shipping only applies to US deliveries made within the contiguous 48 states.
PURCHASE NOW, PAY LATER
MG+BW Comfort Club members enjoy 24 months 0% financing on MG+BW credit card purchases in store and online on purchases of $3000 or more. Non-members enjoy 12 months, 0% financing on purchases made with their MG+BW credit card, in stores and online. Subject to credit approval. Minimum monthly payments required. We reserve the right to discontinue or alter the terms of this offer any time. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Offer not valid at our Outlet locations.
MG+BW COMFORT CLUB
For $100 annual fee, members enjoy 25% off regular price merchandise, every day (excluding clearance events/final sale merchandise), complimentary virtual and in-home design services (within 50 miles of nearest Signature Store in the 48 contiguous States), concierge services to assist with orders, after-hours appointments for convenience, preferred financing options (subject to approval), invitations to special events (in store and virtually), exclusive access to clearance events, white glove in-home delivery, and installation support upon request. Comfort club prices are as marked. For online purchases, Comfort Club members must sign in to receive savings. Membership only available to residents of the contiguous United States. Other terms and conditions apply.
WE’VE REOPENED STORES WITH CARE AND CONCERN
Here’s what we are doing to help ensure the safety and comfort of our customers and employees as we take next steps. If you have additional questions, contact us by phone at 1.855.730.9999, by email at consumerinquiry@mgbwhome.com, or via Live Chat on our website.
Is my local Signature Store open?We've reopened open our Signature Stores in keeping with federal, state, and local guidelines. Because guidelines vary according to location, some stores are operating under modified hours, or are open for curbside pickup only. Visit our Store Locations page for up-to-date and detailed information.
What safety precautions are you taking in stores?Each of our stores have been deep-cleaned, sanitized and disinfected prior to reopening. The following measures will be taken daily:
Yes. We are currently providing full-service, white glove delivery in all Signature Store markets. Contact your store, or customer care at 1.855.730.9999 for delivery details. Most in-stock items will ship from our factory within 10 days of ordering.
What safety precautions are your delivery teams taking?We utilize third party delivery services, which are doing the following:
We continue to offer complimentary virtual design services for projects of any size. Our designers are available via phone, email, or virtual appointment. To connect with a designer, call 1.855.730.9999, contact your local store, or email virtualinhome@mgbwhome.com.
Now through 11:59 PM EST 7/26/2020, MG+BW Comfort Club members enjoy free white glove delivery on in-store and online orders subtotaling $2500 or more. Offer cannot be applied to previous purchases and is subject to change at any time. Excludes in-store and online sale items. Additional exclusions may apply. Offer not valid at our Hickory, NC outlet store. Free white glove delivery only applies to US deliveries made within the contiguous 48 states.
