Elevate the way you live with our new Fall Collection. Featuring our first designer collaboration with celebrated interior designer Brigette Romanek.
Featuring fabrics previously available only to interior designers, our exclusive collaboration with Kravet offers unprecedented access to 340+ upholstery textiles.
Update how you entertain with sophisticated, fully customizable dining chairs.
Our soft cotton bedding features inviting textures that offer comfort and versatility.
Inviting layers, a mixture of textures, soft color palettes, and contrasting materials. Six ways to style your bed.
More than a work surface, an office desk acts as a hub for creativity and planning. Take a look at our favorite ways to work.
Explore our wide range of modern, multipurpose bars and buffets.
Our thoughtfully designed outdoor collections seamlessly transition the comforts of your interiors to your exteriors.
A soft glow and natural materials bring welcoming warmth to any space.
There's a lot to consider when selecting a rug—refer to our manual for guidance on choosing the right ground cover for your home.
Explore a curated collection of unique modern art and start building your collection.
Savor the essence of home with our debut Home Fragrance collection.
Our curated collection of seasonal favorites- perfect for gifting or a treat to yourself.
Limited quantities, big discounts.
If purchased at one of our retail stores please contact the store directly as they will be happy to continue to assist.
FIND A SIGNATURE STORE ›
If ordered online please contact below:
Since the majority of our products are made to order, changes or cancellations should be requested as soon as possible—preferably the same day the order was placed. Please contact our Customer Service team for support. NOTE: Once an upholstered piece enters into production, changes cannot be made.
Custom, made to order furniture (including stock options plus) can be cancelled, modified or returned one time within 2 days from date of sale to avoid cancellation/ modification fees. After 2 days, your right to modify or cancel your order is subject to a modification/cancellation/return fee in the amount of 50% of your purchase.
Custom furniture with any fabrics from the Kravet collection cannot be canceled, modified, returned or placed on hold once the order is placed.
Stocked merchandise (other than accessories, see below) can be cancelled or returned for a restocking fee of 15%, loss of delivery fee, and pick up fee, if applicable, and the return shipping will be the responsibility of the purchaser. Please check with us prior to placing your order to learn if a restocking fee will apply.
To see our full Terms and Conditions of Sale policy please click here ›
Cancellations may only be made prior to shipping. Please contact us as early as possible to initiate a cancellation.
Upholstered pieces, once in production, cannot be canceled.
To see our full Terms and Conditions of Sale please click here ›
Yes, to review your web orders, simply log in to your account online and review the My Orders section of your account portal. If a courier service other than Fed Ex was used, it may not be possible at this time to track shipping.
Unfortunately, at this time, it is not possible to track and manage in–store purchases online unless it was placed using your online account at the time of purchase.
Yes. While we prefer our customers visit our Signature Stores or place orders online, we can complete transactions over the phone. Please contact one of our stores directly for assistance.
Find a Store ›
A refund may take up to 2 business days to process with Mitchell Gold + Bob Williams. However, your banking institution or credit card agency may take additional time to release the payment.
Should a refund be contingent on return of goods; your refund will be processed once items have been received by MG+BW.
Customer authorizes, understands and agrees that all charges, balances, and fees as outlined in the Terms of Sale can be charged to Customer’s credit card provided at time of sale.
Customers will be responsible for all applicable taxes regardless of the amount quoted at the time the order is placed.
All refunds will be issued in the original form of payment except in the case of returns of stocked furniture made more than 48 hours from the date of sale, which will be issued in the form of a store credit. Check or cash refunds will be issued in the form of a check and will be mailed to the Customer within 10 days of cancellation.
Sales tax is calculated using the shipping destination. Amounts and conditions are specific to States' guidelines.
Yes. Our website is designed using SSL technology that encrypts the data you enter so you can shop safely, and of course, comfortably!
To learn more about our data security measures and learn tips to keep you safe online, read our Safety Tips ›
While it is possible to complete an order from our website as a guest, we strongly recommend our customers create an account. It's free and safe to do so and ensures we are more easily able to assist with questions, order tracking and support once you have completed your purchase.
Pricing for our stores and online are the same with the exception of events occurring in specific stores. To discuss pricing, please contact our Customer Service team or visit your nearest Signature Store for assistance.
Handmade upholstery involves the contributions of many skilled individuals, who manually cut, sew, and upholster each upholstered product. Given the unavoidable variations in the materials selected and the nature of human craftsmanship, there will be minimal, but measurable, differences in the actual measurements of each upholstered product created for you from those stated on our website. In other words, the stated dimensions and other specifications included on our website for each individual product are our standard measurements, and each handmade piece will vary slightly from those standard measurements. We also round the upholstered product measurements included on our website up to the nearest one inch (1”).
For shipping or other purposes, please contact our Consumer Inquiry Department at 1-855-730-9999 for the most up to date and accurate information regarding product dimensions and other specifications.
The date your item(s) will be received is subject to several factors, including the type of order (Stock, Stock Options, etc.—see above for production timelines in these cases), the type of delivery method used, etc.
Once you order has been placed, our Customer Service team will contact you within 2 business days to finalize your estimated delivery date.
We currently deliver to the Contiguous United States only (our apologies to our friends in Alaska, Hawaii and beyond). For assistance with shipping costs, support or further information, please contact our Customer Service team or email us at email@example.com
Our shipping/ delivery options are dependent on the type of item(s) ordered. Smaller orders will be shipped via Fed Ex. Larger items are shipped using our Residential Courier service.
Shipping costs are calculated based on the type of item(s) ordered. Please refer to the table above for details and price caps.
Unfortunately, we do not offer this option due to space limitations.
We make every attempt to ship your order complete. Should an exception arise, we will reach out to you and make appropriate accommodations.
We make every effort to ensure our customers receive their item(s) as quickly as possible. However, since many of our products are built to order, it is not always possible to expedite an order. Please contact our Customer Service team to discuss your individual needs—we will do our best to help!
Once your order is placed, our Customer Service team will reach out within 2 business days to discuss your shipping and delivery expectations.
If an order includes a Fed Ex delivery, we will provide tracking information so that you may follow the journey of your items.
Our Residential couriers will be in contact with you directly for delivery of our larger items to schedule your delivery appointment. We will provide contact information should you need to reach out to them.
Please contact our Customer Service team should any issue arise.
All items will arrive assembled with exceptions on certain case goods and beds. Any light assembly required will be completed by our residential delivery service in your home at time of delivery.
Currently we ship within the Contiguous United States only. Should you have exceptions, please contact our Customer Service team for guidance and options.
Unfortunately at this time, we are confined to one ship to address per order.
Yes, please provide your ship to address at time of order. You may specify a different billing address at checkout.
Yes. Our larger items are delivered by our Residential couriers who provide white glove delivery.
Our delivery agents will arrive to your home at your scheduled delivery appointment, take your item to the room of your choice and complete light assembly when needed. Trash will also be removed as they leave.
Unfortunately, our Residential Couriers are only able to place, construct and clear refuse that we have provided. We cannot remove unwanted sofas, mattresses, case goods, etc.
If purchased online, please email us at firstname.lastname@example.org or call us at 1-855-730-9999
Click here for detailed information about our Return Policy ›
Yes. Contact customer services or visit a Signature Store with your warranty card. If you do not have your warranty card, unzip your slipcover and take a photograph of the numbered white tag on your cushion insert. You may choose your current fabric or select an alternate from our extensive range. Replacement slipcover orders may take up to 8 weeks.
Yes. If purchased at one of our retail stores, please contact the store directly with your warranty card.
FIND A SIGNATURE STORE ›
If you do not have your warranty card, unzip your slipcover and take a photograph of the numbered white tag on your cushion insert. You may choose your current fabric or select an alternate from our extensive range. Replacement slipcover orders may take up to 8 weeks.
Yes. Replacements are available—depending on the length of time that you have owned the piece. Replacement poly cores and some case goods offer replacement parts. If purchased at one of our retail stores please contact the store directly as they will be happy to continue to assist.
FIND A SIGNATURE STORE ›
Replacements may also fall under your warranty.
Please read our Warranty page for details ›
Mitchell Gold + Bob Williams offers a variety of warranties, dependent on the products purchased.
Please review our warranties here ›
Unfortunately, we do not offer extended warranties. However, you may review our standard warranties here ›
California law requires businesses to provide a clear and reasonable warning to customers purchasing products in the state of California and to customers having products shipped to California before knowingly or intentionally exposing a person to a listed chemical.
Mitchell Gold + Bob Williams incudes this statement at the following location on our site ›
Yes. To save your cart, sign in to or create an account and simply add items to your cart. When you leave the site or log out, the items added will be in your cart when you sign back in.
It also enables you to track your purchases, review past orders, save your shopping cart and create wishlists for later reference.
We offer COL (your own leather) and COM (your fabric) options for our upholstered designs.
Please visit your local Signature Store or contact Customer Services for assistance.
PLEASE NOTE: we are not able to offer custom slipcovers at this time.
We try to keep a stock of discontinued fabrics but quantities are limited. Please contact Customer Services to discuss and to ensure adequate yardage is available.
Our designs utilize performance arched steel serpentine springs.
Please visit our Care Information page for detailed advice ›
Membership to our Comfort Club loyalty program is open to everyone. The annual membership fee is $100 (US$), plus applicable tax.
Membership is tied to your MGBW account. You can access your Member details in the My Account section of the site once you are logged in.
The annual membership fee is $100 (US$), plus applicable tax.
Membership is valid for one year from the date of purchase. If membership is purchased on April 1, 2019, it will be valid until April 1, 2020.
No, the Comfort Club Program term is a one-year term.
If you have questions about terminating your membership, please email email@example.com.
Please see below for more information about member benefits:
Yes, Members receive 25% savings on all final sale/clearance merchandise.
No, the Member discounts cannot be used at Mitchell Gold + Bob Williams outlet stores.
Yes, you can apply your member savings to any online order. You just have to be signed in to your account to receive the member pricing.
If you joined Comfort Club online, simply log into your Mgbwhome.com account and your membership information will be available on your account page.
No, gift cards are excluded from the membership discount. A $100 gift card, for example, will cost $100 for Members.
Yes, you may place an order using your Comfort Club membership and have that order be sent to another recipient.
Your membership will not be automatically renewed when your expiration day is passed.
MG+BW offers sale promotions throughout the year offering our customers discounts on our furniture and accessories. Subscribe to our email list or check back at our website for the latest deals and offers.
Yes. To learn more about our favorable To-The-Trade Program, please contact a Signature Store for complete details.
Find a Signature Store near you ›
MG+BW offers sales and promotions throughout the year; available both in–store and online. Occasionally, we also feature in–store events, such as floor display sales. However, these are limited to individual stores.
Yes. Gift cards are available from our Signature Stores.
Find a store near you ›
Unfortunately, our gift cards can only be used in stores at this time.
Gift cards are only available from our Signature Stores—sorry.
Yes, please call the number on the back of your gift card or contact your local Signature Store.
Not at this time.
Mitchell Gold + Bob Williams offers customers a credit card through Synchrony Bank with a revolving credit limit to use again and again at Mitchell Gold + Bob Williams retail stores, located in the contiguous forty-eight United States (cannot be used in stores located in Canada or Puerto Rico).
You can apply online here by clicking "APPLY NOW". You can also contact your nearest Signature Store for a credit card application.
You can manage your MG+BW Credit Card clicking "Manage Account" here.
Yes. Simply select MG+BW Credit Card as your payment method at checkout.
Affirm is a payment method that allows you to split your order total into easy monthly payments.
At checkout, simply select “Affirm” as your payment option. Fill out the information Affirm requests and select your payment schedule from Affirms offerings. Affirm as a payment option and Affirm offers are subject to approval.
Yes. Currently Affirm is only available for order totals between $250 and $17,500.
Creating an Affirm account and seeing if you prequalify will not affect your credit score. If you decide to buy with Affirm, these things may affect your credit score: making a purchase with Affirm, your payment history with Affirm, how much credit you've used, and how long you’ve had credit.
Affirm doesn’t charge any fees. That means no late fees, no prepayment fees, no annual fees, and no fees to open or close your account. Depending on the size of your purchase and where you’re shopping, your payment plan may include interest. You’ll never owe more interest than you agree to on day one—so you always know exactly what you’re getting into.
When you prequalify, you get an estimate of how much you can spend with Affirm. You don’t have to use the full amount, and you’re not on the hook to pay anything back until you make a purchase. You can prequalify anywhere you see a "Prequalify Now" link with Affirm messaging online.
If your order qualifies for cancellation or refund, contact customer service to initiate. Mitchell Gold + Bob Williams will communicate any changes in your order total to Affirm.
In addition to your order confirmation, you will receive an email or text from Affirm confirming your payment schedule and providing you details on how to make payments.
A wishlist is a saved list of items that you can share with loved ones so that they can buy gifts they know you'll love. You can also use it to keep a list of your favorite items for future reference and purchase.
Log in or register to create a Wishlist.
When completing an order online from your wishlist, customers have the option to add a message.
Yes, we encourage you to visit your wishlist often to add your latest loves.
Yes. Simply navigate to your list and choose the purchase option.
Yes. You may add items to your cart and also add wishlist items by navigating to the wishlist and adding items using the links on that page. Those items will be removed from the list after you have checked out.
Yes. Choose the URL option from your wishlist page and copy/ paste the link to social media.
Yes. Choose the URL option from your wishlist page and copy/ paste the link in to an email or use the email function to share your list.
Yes. Gifters simply need to visit one of our Signature Stores with a link to your list. Our staff can pull up the list in store. Wishlists are also searchable by name if the list has not been set to private.
No. They can either access your list via a link you provide or using your name (if the list has not been set to private).
Prices in your wishlist are subject to today's pricing. If a price has changed, the item may be part of a promotion (or was when you added it to your list).
Wishlists do not expire but they can be deleted if you choose this option.
You have the option to set your wishlist to private. This means that the list will not display when a person searches for your name on our site. However, it can still be accessed by people you share the link with either via email or social media.
Yes. We offer free fabric, leather and finish samples and rug samples for a fee.
Learn more about Swatches ›
To order a catalog, click here ›
Product measurements and COM/COL dimensions are includes with each item on our website. Choose the product that interests you and scroll down to review the technical specifications.
You may also contact our Customer Service team for one–to–one support and advice.
While we are happy to accommodate customers' fabrics and leathers, we are not able to create custom pieces at this time.
Visit our Signature Stores page to find the location you prefer and choose the Store Details option to see hours and information.
Find a location near you ›
MG+BW wants to ensure your comfort at all times—these incudes the use of your personal information. We never share your information with third parties and all data submitted to us is secure.
Learn more about our Data Policies ›
Learn more about Online Security ›
Please contact our Customer Service team for assistance or email us at firstname.lastname@example.org to be removed from our list.
We do not. However, Mitchell Gold + Bob Williams has two Factory Outlet locations offering discounted prices on discontinued products and nearly perfect furniture.
Visit our Asheville, NC Outlet Store ›
Visit our Oxnard, CA Outlet Store ›
Yes, In–Home Services are available based on geographical location. Please contact your local store to see if a Design Associate is available to come out to your home.
Learn more about In–Home Service ›
While we do not sell directly to interior designers (to the trade sales), we love working with you to create comfortable and stylish designs for your clients. Please visit one of our Signature Stores for personalized assistance.
If purchased at one of our retail stores please contact the store directly as they will be happy to continue to assist.
Find a Signature Store ›
If purchased online please contact: 1.855.730.9999 or email@example.com
Our Customer Service team is available from
9 AM – 7 PM EST
Orders & Refunds ›
Shipping & Delivery ›
Returns & Replacements ›
Warranties & Legal ›
Site Questions ›
Product information, fabrics & construction ›
Comfort Club ›
Discounts and Special Offers ›
Gift Cards ›
MG+BW Credit Card ›
Everything else ›
Our Warranty ›
Secure Shopping ›
Care Information ›
To order swatches, Fill out the form on our request a swatch page or contact your local Mitchell Gold + Bob Williams showroom – the shipping is free.
FREE SHIPPING ON ALL BEDDING:
MG+BW Comfort Club members enjoy free delivery on all bed linens in stores and online. Members must be logged in to receive free shipping on products included in the offer. Offer cannot be applied to previous purchases and is subject to change at any time. Additional exclusions may apply. Offer not valid at our Outlet locations. Free shipping only applies to US deliveries made within the contiguous 48 states.
PURCHASE NOW, PAY LATER
MG+BW Comfort Club members enjoy 24 months 0% financing on MG+BW credit card purchases in store and online on purchases of $3000 or more. Non-members enjoy 12 months, 0% financing on purchases made with their MG+BW credit card, in stores and online. Subject to credit approval. Minimum monthly payments required. We reserve the right to discontinue or alter the terms of this offer any time. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Offer not valid at our Outlet locations.
MG+BW COMFORT CLUB
For $100 annual fee, members enjoy 25% off regular price merchandise, every day (excluding clearance events/final sale merchandise), complimentary virtual and in-home design services (within 50 miles of nearest Signature Store in the 48 contiguous States), concierge services to assist with orders, after-hours appointments for convenience, preferred financing options (subject to approval), invitations to special events (in store and virtually), exclusive access to clearance events, white glove in-home delivery, and installation support upon request. Comfort club prices are as marked. For online purchases, Comfort Club members must sign in to receive savings. Membership only available to residents of the contiguous United States. Other terms and conditions apply.
THE BEDROOM EVENT:
Now through 11:59 PM EST 2/7/2021, MG+BW Comfort Club members enjoy 30% off non-member pricing on orders subtotaling $3,000 or more on select beds, nightstands, bedding, mattresses, rugs, wall art, drapery and lighting; New arrivals are excluded from sale. 25% off non-member prices on all other items. Members must be logged in to receive special member pricing. Price as shown. Excludes online sale items and custom upholstery in Kravet fabrics. Taxes, shipping and handling fees are excluded from any discount. No adjustments to prior purchases or purchases made after the end of this promotion. Offer subject to change. Offer not valid at our Outlet locations. Void where prohibited.
FREE SHIPPING ON ALL BEDDING:
Now through 11:59 PM EST 2/7/2021, MG+BW Comfort Club members enjoy free delivery on all bed linens in stores and online. Members must be logged in to receive free shipping on products included in the offer. Offer cannot be applied to previous purchases and is subject to change at any time. Additional exclusions may apply. Offer not valid at our Outlet locations. Free shipping only applies to US deliveries made within the contiguous 48 states.
Now through 11:59 PM EST 7/26/2020, MG+BW Comfort Club members enjoy free white glove delivery on in-store and online orders subtotaling $2500 or more. Offer cannot be applied to previous purchases and is subject to change at any time. Excludes in-store and online sale items. Additional exclusions may apply. Offer not valid at our Hickory, NC outlet store. Free white glove delivery only applies to US deliveries made within the contiguous 48 states.