WE WANT TO ENSURE YOUR COMFORT.
THE INFORMATION WE COLLECT
THE INFORMATION YOU PROVIDE TO US
When you visit our website, you can register, order products, enter contests, vote in polls or otherwise express an opinion, subscribe to one of our services such as our online newsletters or text message alerts, or participate in one of our online forums or communities.
In the course of these various offerings, we often seek to collect from you various forms of information, such as: name, address, e–mail address, telephone number, fax number and credit card information.
You may also be able to submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you might submit the recipient's name and address. This information may include, for instance, a recipient's name, address, e–mail address, and telephone number.
INFORMATION THAT IS PASSIVELY OR AUTOMATICALLY COLLECTED
We and certain of our third party service providers may use automated means to collect various types of information about you, your computer or other device used to access our website.
A representative, non–exhaustive list of the types of automatically collected information may include:
- Network or Internet protocol address.
- Type of browser you are using (e.g., Chrome, Safari, Firefox, Internet Explorer).
- The type of operating system you are using, (e.g., Microsoft Windows or Mac OS).
- The name of your Internet service provider (e.g., Comcast, Verizon or AT&T) and domains used by such providers.
- Mobile network.
- Device identifiers (such as an Apple IDFA or an Android Advertising ID).
- Device settings.
- Browser settings
- The type of handheld or mobile device used to view our website (e.g., iOS, Android).
- Location information.
- The content and advertisements you have accessed, seen, forwarded and/or clicked on.
Please see our Section titled Cookies, and Other User and Ad–Targeting Technologies for more information about how the foregoing information may be collected and used.
If you are accessing our website from a mobile device or through a mobile application, you may be asked to share your precise (GPS level) geo–location information with us so we can customize your experience, when we work with a partner such as a third party mobile ad platform.
If you agree to such collection, in most cases, you will be able to turn off such data collection at any time by accessing the privacy settings of your mobile device and/or through the settings in the applicable mobile application.
Information Collected by and from Social Media Services and Other Third Party Platforms
You may also engage with our content on or through social media services or other third party platforms, such as Facebook, or other third party social media plug–ins, integrations and applications.
When you engage with our content on or through social media services or other third party platforms, plug–ins, integrations or applications, you may allow us to have access to certain information in your profile. This may include your name, e–mail address, photo, gender, birthday, location, an ID associated with the applicable third party platform or social media account user files, like photos and videos, your list of friends or connections, people you follow and/or who follow you, or your posts or "likes".
When we interact with you through our content on third party websites, applications, integrations or platforms, we may obtain any information regarding your interaction with that content, such as content you have viewed and information about advertisements within the content you have been shown or may have clicked on.
How We Use the information
We may use the information to:
- Provide and communicate with you regarding your account with us.
- Fulfill your requests regarding requests for newsletters and notifications.
- Respond to your inquiries.
- Notify you if you have won a contest.
- Communicate with you about other products.
- Programs or services that we believe may be of interest to you.
- Enforce the legal terms (including without limitation our policies and terms of service) that govern your use of our website, and/or for the purposes for which you provided the information.
- Provide technical support.
- Prevent fraud or potentially illegal activities.
- Protect the safety of our users.
- Customize or personalize ads, offers and content made available to you based on your visits to and/or usage of our website or other online or mobile websites, applications, platforms or services, and analyze the performance of those ads, offers and content, as well as your interaction with them.
- Perform analysis regarding how you use our website or any part thereof.
- Send gifts, cards, invitations or emails if you use these services, to your designated recipients.
When you provide information from your social media account, it can help enable us to do things like:
- Provide exclusive content.
- Personalize your online experience with us.
- Contact you through the social media service or directly by sending you the latest news, special offerings, and rewards.
- Enable you to share your experience and content via social media services.
When you provide information about yourself to us through an application, through our website or on social media services or other third party platforms, it may be publicly viewed by other members of these services and we cannot prevent further use of the information by third parties.
We or a third party partner may refer to "cookies" or similar technologies to associate information with a unique identifier that then associates the information with your device or browser.
Sometimes, we may associate cookies with the information, including de–identified, "hashed", or anonymous versions of information you have provided (such as during registration), in order to send or help our third party partners send ads and offers based on your presumed interests or demographic information.
We may combine any of the information we collect, for any of the above purposes, and may sometimes enhance the information with other information that we obtain from third party sources.
Information Sharing and Disclosure
We may disclose the information to service providers or third party partners that we have engaged to perform business-related functions on our behalf. This may include service providers that:
- Conduct research and analytics.
- Create content.
- Provide customer, technical or operational support.
- Conduct or support marketing (such as email, direct mail or advertising platforms).
- Fulfill orders and user requests.
- Handle payments.
- Host our website, forums and online communities.
- Administer contests.
- Maintain databases.
- Send or support online or mobile advertising.
- Otherwise support our website.
We may disclose the information to service providers or third party partners that we have engaged in response to legal process, for example, in response to a court order or a subpoena, a law enforcement or government agency's request or similar request.
We may disclose the information to service providers or third party partners that we have engaged in order to investigate, prevent, or take action (at our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, us, or the Services, or violations of our policies, the law, or to verify or enforce compliance with the policies governing our website.
We may transfer some or all of your information if we undergo a business transition, like a merger, acquisition by another company, or sale of all or part of our assets, or if a substantial portion of our assets is sold or merged in this way.
Cookies and Other User and Ad–Targeting Technologies
These technologies may also be used to analyze how our users interact with advertising on our website and elsewhere, and more generally, to learn more about our users and what services or offers you might prefer to receive.
We describe some of these technologies below:
To enhance your online experience, we and our partners use "cookies", "web beacons" or other tracking technologies.
We or a third party platform with whom we work may place or recognize a unique cookie on your browser to enable you to receive customized content, offers, services or advertisements on our website. These cookies contain no information intended to identify you personally. The cookies may be associated with de–identified demographic or other data linked to or derived from data you voluntarily have submitted to us (e.g., your email address) that we may share with a service provider solely in hashed, non–human readable form.
Syncing Cookies and Identifiers
We may work with our third party partners—for instance, third party ad platforms to synchronize unique, anonymous identifiers, such as those associated with cookies in order to match our partners' uniquely coded user identifiers to our own.
We may do this, for instance, to enhance data points about a particular unique browser or device, and thus enable us or others to send ads that are more relevant, match users to their likely product interests, or better synchronize, cap, or optimize advertising.
We may work with certain third party companies that use techniques other than HTTP cookies to recognize your computer or device and/or to collect and record information about your web surfing activity, including those integrated with our Services.
Please keep in mind that your web browser may not permit you to block the use of these techniques, and those browser settings that block conventional cookies may have no effect on such techniques.
We and our third party partners may also use "web beacons", clear GIFs, or similar technologies, which are small pieces of code placed on our website or in an email, to monitor the behavior and collect data about the visitors using our website.
For example, web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor to our website. Web beacons may also be used to provide information on the effectiveness of our email campaigns (e.g., open rates, clicks, forwards, etc.).
Mobile Device Identifiers and SDKs
We also sometimes use, or partner with publishers, publisher–facing, or app developer platforms that use mobile Software Development Kits ("SDKs"), or use an SDK with a mobile app that we offer, to collect information, such as mobile identifiers (e.g., IDFAs and Android Advertising IDs), and information connected to how mobile devices interact with our Services and those using our Services.
A mobile SDK is the mobile app version of a web beacon (see "Web Beacons" above). The SDK is a bit of computer code that app developers can include in their apps to enable ads to be shown, data to be collected, and related services or analytics to be performed.
We may use this technology to deliver or help our partners deliver certain advertising through mobile applications and browsers based on information associated with your mobile device.
By visiting our website you acknowledge, and agree that you are giving us your consent to track your activities and your use of our website through the technologies described above, as well as similar technologies developed in the future, and that we may use such tracking technologies in the emails we send to you.
Our unaffiliated partners and third parties may themselves set and access their own tracking technologies when you visit our website and they may have access to information about you and your online activities over time and across different websites or applications when you use our website. Their use of such tracking technologies is not in our control and is subject to their own privacy policies.
OTHER IMPORTANT INFORMATION ABOUT YOUR PRIVACY
How We Respond to Do Not Track Signals
At this time, we do not recognize automated browser signals regarding tracking mechanisms, which may include "do not track" instructions.
Our website may contain links to or integrations with other services such as Facebook, Twitter, LinkedIn, and other media services and platforms whose information practices may differ from ours.
Visitors should consult these other services' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
We have put in place physical, electronic, and managerial procedures designed to help prevent unauthorized access, to maintain data security, and to correctly use the information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store.
How You Can Access or Correct Information
Access to certain personal information that is collected from our website and that we maintain may be available to you. For example, if you created a password–protected account within our Service, you can access that account to review the information you provided.
You may also send an e–mail or letter to the following e–mail or street address requesting access to or correction of your personal information. Please include your service registration information; such as first name, last name and e–mail address in the request. We may ask you to provide additional information for identity verification purposes, or to verify that you are in possession of an applicable e–mail account.
Mitchell Gold + Bob Williams
135 One Comfortable Place
Taylorsville, NC 28681
How to Contact Us/Opting Out of Marketing Communications
135 One Comfortable Place
Taylorsville, NC 28681
If you have signed up to receive our e–mails and prefer not to receive marketing information from our website, follow the "unsubscribe" instructions provided on any marketing e–mail you receive from our website.
If you have signed up to receive text messages from us and no longer wish to receive such messages, you may follow the instructions to stop the delivery of such messages, which may include by replying "STOP" to the received text message.
California Residents—Your California Privacy Rights
California's "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the business' practices related to disclosing personal information to third parties for the third parties' direct marketing purposes.
Alternately, businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties' direct marketing purposes if the customer has exercised an option to opt–out of such information–sharing. We have such a policy in place.
Updates & Effective Date